Intermec CN2B Bedienungsanleitung PDF herunterladen (Seite 241)

Problems While Configuring Security

Problem Solution

The CN2B Computer does not

appear to be authenticating.

The CN2B Computer may not be communicating with your access point. Make

sure the network name on the CN2B Computer is the same as the network name

(SSID) of the access point that you are trying to communicate with. The default

network name is “INTERMEC.”

The 802.1x security network may not be active. Make sure that the server soft-

ware is properly loaded and configured on the server PC. For help, see the docu-

mentation that shipped with your server software.

The access point that you are trying to communicate with may not be communi-

cating with the server. Make sure your access point is turned on, properly config-

ured, and has 802.1x security enabled.

The CN2B Computer indicates

that it is not authenticated.

Make sure that:

• The User Name and Password parameters on your CN2B Computer match

the user name and password on your authentication server. You may need to

re-enter the password on both your CN2B Computer and the authentication

server.

• On your authentication server, the user and group are allowed and the group

policy is allowed to log in to the server. For help, see the documentation for

your authentication server software.

• The IP address and secret key for your access point must match the IP address

and secret key on your authentication server. You may need to re-enter the IP

address and secret key on both your access point and authentication server.

• The authentication server software is running on the server PC.

The CN2B Computer indicates

that it is authenticated, but it does

not communicate with the host.

Make sure that the CN2B IP address, host IP address, subnet mask, and default

router are properly configured for your network.

You are setting up multiple access

points in a network, with different

SSIDs, and the connection fails.

The CN2B Computer does not save WEP key values when you change the SSID.

Re-enter the WEP key value after you change the SSID and save your changes.

You should now be able to connect to the different access points.

Appendix B — Troubleshooting the CN2B Computer

CN2B Mobile Computer User’s Manual 223

Problems with Wireless Connectivity

Problem Solution

A Network Connection icon

appears on the status bar, but the

host computer is not receiving any

data from the CN2B Computer.

In a UDP Plus network, there may be a problem with the connection between

the Intermec Application Server and the host computer. Check with your net

work administrator or see the user’s manual for the Intermec Application Server.

In a TCP/IP network, there may be a problem with the connection between the

access point and the host computer. Check with your network administrator or

use your access point user’s manual.

When you turn on the CN2B

Computer after it was suspended

for a while (10-15 minutes or

longer), it can no longer send or

receive messages over the net

work.

The CN2B Computer may not recognize the network card. Turn off the CN2B

Computer, and then turn it on again.

The host may have deactivated or lost your current terminal emulation session.

In a TCP/IP direct connect network, you need to turn off the “Keep Alive” mes

sage (if possible) from the host so that the TCP session is maintained while a

CN2B Computer is suspended.

1 2 ... 236 237 238 239 240 241 242 243 244 245 246 ... 263 264

Kommentare zu diesen Handbüchern

Keine Kommentare

Intermec CN2B Bedienungsanleitung Seite 241

Kommentare zu diesen Handbüchern