Intermec CN2B Bedienungsanleitung PDF herunterladen (Seite 240)

Appendix B — Troubleshooting the CN2B Computer

222 CN2B Mobile Computer User’s Manual

Problems and Solutions

These tables offer solutions to the problems you may encounter.

Problems While Operating the CN2B Computer

Problem Solution

You press Power to turn on the

CN2B and nothing happens.

Try these possible solutions in order:

1 Make sure the battery door is installed correctly and completely closed.

2 Make sure you have a charged battery installed correctly.

3 The battery may be discharged. Replace the battery with a spare charged bat-

tery, or charge the battery and try again.

4 Perform a warm-boot on the CN2B Computer.

You press Power to turn off the

CN2B and nothing happens.

To turn off (or suspend) the CN2B Compuyter, hold the Power key for 2 or 3

seconds, then release it.

If the CN2B Computer is processing data, it may not turn off when you press

Power. Wait until the CN2B Computer finishes processing.

If the CN2B Computer appears to be locked up, perform a warm-boot on the

CN2B Computer.

If the CN2B Computer does not respond to a warm-boot, perform a cold-boot.

The CN2B Computer is not

responding to the stylus.

Press and hold the Power key for 2 to 3 seconds, then release it to turn off the

CN2B Computer. Press Power again to turn on the CN2B Computer.

You place the CN2B Computer

in the communications dock, and

the Battery light turns on and is

orange.

• The temperature may not be within the charging range. Make sure that the

temperature is from 0°C to 40°C (32°F to 104°F).

• The battery may be damaged. Replace the battery.

The CN2B Computer appears

locked up and you cannot enter

data.

Try these possible solutions in order:

1 Wait at least 10 seconds and try again. If the CN2B Computer is still connect-

ing to the Intermec Application Server or the host, it ignores any input from

the keypad or scanner.

2 Press and hold the Power key for 2 to 3 seconds, and then release it to turn off

the CN2B Computer. Press Power again to turn on the CN2B Computer.

3 Perform a warm-boot on the CN2B Computer.

4 Perform a cold-boot on the CN2B Computer.

5 Try reloading the firmware.

6 If the CN2B Computer does not boot or reset, contact your local Intermec

service representative for help.

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