EasyCoder™ 7421 PrinterP/N 066386-002User’s Manual EasyCoder7421
xTermsListed below are special terms used throughout the manual.“Printer” refers to the 7421 bar code label printer.“Media” is the general term used t
Operating the Printer1
1-3This chapter introduces the 7421 printer and explains features andoptions that are not covered in the EasyCoder 7421 Printer SetupGuide.Getting to
1-4Back View7421U.002On/OffswitchPowercordconnectorParallelcommunicationsportSerialcommunicationsportSeveral options are available for use with your p
1-5Learning How to Operate the PrinterTo operate the printer, you need to understand:Power light The Power light helps you determine when theprinte
1-6Using the Feed/Pause ButtonThe Feed/Pause button, located on the left side of the printer,performs these functions depending on the printer mode:Pr
1-7Loading Media Into the PrinterIn addition to loading roll media in the printer, you can:• Use the peel-off option.• Load fanfold media.You can load
1-8To load labels using the peel-off option1. Open the top cover of the printer.7421EasyCoder7421U.0032. Open the printhead assembly by pulling the ye
1-93. Lift the printhead up into the full open position.7421U.0064. Adjust the guide tabs to their widest position by winding theyellow adjustment rol
Intermec Technologies Corporation6001 36th Avenue WestP.O. Box 4280Everett, WA 98203-9280U.S. technical and service support: 1.800.755.5505U.S. med
1-105. Insert the spindle into the roll of media.7421U.011<3.9"(99mm)4"(102mm)6. Place the roll inside the top cover so that the end feed
1-117. Insert the end of the roll into the printer and out the front ofthe printer.Note: It is easier to insert the media through the printer mechanis
1-128. Rewind the excess paper onto the media roll while placingthe spindle into the holder slots on the printer.7421U.0149. Center the labels in the
1-1310. Pull the labels through the printer until at least two full labels(approximately 6 inches or 15 cm) are sticking out the front ofthe printer.
1-1412. Pull the label liner out of the bottom slot until the liner is tightacross the peel-off bar.7421U.017
1-1513. Lower the printhead assembly and lock it into the operatingposition by pressing down firmly on both sides of theprinthead. Lower the printer c
1-16Loading Fanfold MediaIn fanfold printing, you place a stack of fanfold media at the rearof the printer and feed it into the printer through a slot
1-173. Lift the printhead up into the full open position.7421U.0204. Adjust the guide tabs to their widest position by winding theyellow adjustment ro
1-185. Place the fanfold media slightly lower than the slot in theprinter back cover and insert the media through the slot, intothe printer mechanism,
1-196. Center the labels in the printer path and adjust the labelguides so that they just touch the edges of the label liner.Wind the yellow adjustmen
iiiContentsBefore You Begin viiWarranty Information viiSafety Summary viiWarnings, Cautions, and Notes viiiAbout This Manual ixOperating the Prin
1-20Inserting the Optional Memory CardUse the optional memory card to store label formats, fonts, andgraphics in permanent memory. To order a memory c
Configuring the Printer2
HelvC NugFont Co de 392-3Use this chapter to learn how to configure your 7421 printer,communicate with a PC, and print a test label with PrintSet.Co
HelvC NugFont Co de 392-4Finding Your Media Sensitivity NumberSENSITIVITY NUMBER5✩71200661026051401200661026051407421U.030Note: Some ribbon rolls ha
HelvC NugFont Co de 392-5Setting the MSN for Intermec Media and RibbonFor direct thermal media, use the three-digit media sensitivitynumber located
HelvC NugFont Co de 392-6Setting the MSN for Other Media and RibbonIf you are not using Intermec media and ribbon, or if youmisplaced your packaging
HelvC NugFont Co de 392-7Thermal Transfer Media and Ribbon Sensitivity SettingsApproximateSensitivitySettingsSensitivitySettingThermal Transfer Medi
HelvC NugFont Co de 392-8Adjusting the Print DarknessUse the print darkness adjust to fine-tune the darkness of printon your labels. The fine adjust
HelvC NugFont Co de 392-9Adjusting the Label Gap SensorThe label gap sensor detects the gap between labels while theyare being printed. The gap sens
ivPrinting a Test Label 2-11Using the Printhead Loading Modes 2-12Maintaining the PrinterMaintenance Schedule 3-3Tools for Cleaning the Printer 3-
HelvC NugFont Co de 392-10Communicating With the PrinterDownloading is the universal term used to describe the transfer ofinformation from the host
HelvC NugFont Co de 392-11To print the test label1. Start the PrintSet application software.2. Click the Test Print button:3. Select the Test Label
HelvC NugFont Co de 392-12For example, if you choose to print a bar code with the Code39 symbology, your printer prints out a label similar to thiso
HelvC NugFont Co de 392-13To select Inverse or Mirror Printing mode1. Start the PrintSet application software.2. Click the Paper Handling button.3.
HelvC NugFont Co de 39
Maintaining the Printer3
3-3This chapter contains cleaning procedures and a schedule detailinghow often to perform maintenance procedures. You must clean the7421 printer on a
3-4Locating the Printer Parts You Need to MaintainPrintheadPeel-offbarDrive roller7421U.033Printer coverLabel taken sensorLabelmark sensorLabelgap sen
3-5Tools for Cleaning the PrinterTo clean the printer safely and effectively, use the followingitems:• Isopropyl alcohol• Cotton swabs• Clean lint-fre
vCommunications ReferenceAbout Communications B-3Serial Communication Protocols B-3RS-232 Serial Interface B-8Character SetsInternational Character
3-6Cleaning the PrintheadIn order for the printhead to provide good print quality, it mustmaintain close contact with the media. Therefore, cleaning m
3-7Cleaning the Printhead7421U.035Printhead6. Wait 5 to 10 seconds for the print surface to dry. Replace themedia and ribbon.7. Lower the printhead as
3-8Cleaning the Drive Roller and Peel-Off BarCleaning the drive roller and peel-off bar preserves print qualityby maintaining close contact between th
3-9Cleaning the Drive Roller and Peel-Off Bar7421U.037Drive rollerPeel-offbar
3-10Cleaning the Label SensorsThree label sensors on the printer require regular cleaning:• Label taken sensor• Label mark sensor• Label gap sensorTo
3-11Cleaning the Label Sensors7421U.038Label gap sensorLabelmark sensorLabel taken sensor
Troubleshooting4
4-3This chapter provides some hints for troubleshooting error messagesthat the printer sends to the host and problems you may experiencewith the print
4-4Printer Operation ProblemsIf your printer is not operating correctly, try locating the problemin the table below.Symptom Possible Causes SolutionNo
4-5Print Quality ProblemsIf your labels are not being printed properly, check the followingtable to locate the symptom and correct the problem.Symptom
4-6Communication ProblemsIf your printer is not receiving downloaded data, try thesolutions in this table.Symptom Possible Causes SolutionPrinter does
4-74. Hold the Feed/Pause button down to momentarily suspendthe test. The printer prints a software configuration test label.5. If you press the Feed/
4-8Your printer uses XON/XOFF protocol for softwarehandshaking. When the input buffer is full, the printer transmitsan XOFF character. This action ale
Printer SpecificationsA
A-3Printer SpecificationsThis section describes the specifications for the 7421 printer.Character Sets• US ASCII • Norwegian/Danish • French• UK ASCII
A-4Fonts and GraphicsThe printer contains 21 resident bitmap fonts and three outlinefonts. You can use font ID 3 through 6 and 8 through 19 todownload
A-5Printing Speed2 inches per second (50.8 mm per second)Ribbon SpecificationsRoll 3,582 linear inches (91 m)Widths 1.33 inches (34 mm)2.5 inches (64
viiBefore You BeginThis section introduces you to standard warranty provisions,safety precautions, warnings and cautions, terms, and sources ofadditio
A-6Bar Code Symbologies SupportedThe 7421 printer supports these bar code symbologies:• Codabar • Data Matrix• Code 2 of 5 • EAN• Code 11 • HIBC• Code
Communications ReferenceB
B-3About CommunicationsThe 7421 printer supports both serial and parallelcommunications. Using the parallel interface with an IEEE 1284parallel interf
B-4The printer returns its highest priority status when it receives avalid block (<STX> data <ETX>) or when it receives the statusrequest
B-5XON/XOFF ProtocolXON/XOFF protocol uses the ASCII characters <DC1> (XON)and <DC3> (XOFF) to start and stop the flow of data from thehos
B-6Hardware ProtocolThe printer uses Ready/Busy and DTR (data terminal ready) ofthe RS-232C interface to indicate the printer’s status. You canconfigu
B-7Note: Please use caution when replacing control characters withprintable characters. You cannot replace one control character withmore than one pri
B-8Communications BoundariesThe information below applies to all protocols that the printersupports.Parameter Maximum CapacityMessage delay 9999 milli
B-9Pin Name Operation3 Receive Data Input: Connect to transmit data pin ofconnected device.2 Transmit Data Output: Connect to receive data pin ofconne
viiiWarnings, Cautions, and NotesThe warnings, cautions, and notes in this manual use theseformats.WarningA warning warns you of an operatingprocedure
B-10RS-232 Cable for 9-pin to 9-pin (Part No. 590123)123456789+5VTransmit DataReceive DataAUXGroundData Terminal ReadyClear to SendRequest to SendInac
Character SetsC
C-3This chapter contains tables for the character sets that the 7421supports. To select a character set, use PrintSet, yourthird-party software applic
C-486XX Character TableThis table shows the hex codes for the character sets that print ifyour printer is running under Emulation mode.23 24 40 5B 5C
C-5IBM Translation Character TableIf you are running your printer with IBM Translation enabled,use this table to find the right hex codes for the inte
C-6Code Page 850 Character Table00102030405060708090A0B0C0D0E0F001112131415161718191A1B1C1D1E1F102122232425262728292A2B2C2D2E2F203132333435363738393A3
C-7Extended Character SetsEach internal font in the 7421 has a different character setassociated with it as shown in the following tables. The hexcode
C-8Characters in Fonts c20 8 point c21 12 pointc22 20 pointc25, c26, c28 outline fontsc30-c41 monospace fontsØØ1Ø2Ø3Ø4Ø5Ø6Ø7Ø8Ø9ØAØBØCØDØEØFØØ11121314
C-9Characters in Font c23 OCR AØØ1Ø2Ø3Ø4Ø5Ø6Ø7Ø8Ø9ØAØBØCØDØEØFØØ1112131415161718191A1B1C1D1E1F1Ø2122232425262728292A2B2C2D2E2F2Ø3132333435363738393A3B
ixAbout This ManualThis manual contains all of the information necessary to operate,configure, maintain, and troubleshoot the 7421 bar code labelprint
C-10Characters in Font c24 OCR B Size 2ØØ1Ø2Ø3Ø4Ø5Ø6Ø7Ø8Ø9ØAØBØCØDØEØFØØ1112131415161718191A1B1C1D1E1F1Ø2122232425262728292A2B2C2D2E2F2Ø31323334353637
IndexI
I-3Aadjustmentsdarkness adjust control, 2-8label gap sensor, 2-9Advanced mode, internationalcharacter sets, C-3Bbar codesymbologiesCodabar, A-6Cod
I-4configuringmedia sensitivity number,2-3printer, 2-3covers, printer, cleaning, 3-7cutter option, A-5DData Line Print, 4-6entering, 4-6using to
I-5Mmaintaining the printer, 3-3maintenanceschedule, 3-3tools, 3-5Maxicode, A-6mediafaults, 1-5loading fanfold, 1-16loading for peel-offprinting
I-6printer (continued)options, A-5battery pack, A-5cutter, A-5memory expansion, A-5printhead specifications,A-4printing speed, A-5ribbon specific
I-7print quality problems, 4-5printer operationproblems, 4-4UUPC, A-6user-defined protocol, B-7XXON/XOFF protocol, B-5
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