Intermec CN50 Bedienungsanleitung Seite 90
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- Inhaltsverzeichnis
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Chapter 4 — Troubleshooting and Maintaining the CN50
76 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual
Problems With Wireless Connectivity
Problems While Configuring 802.1x Security
The computer appears to be locked up
and you cannot enter data.
• Press the Power key to turn off the computer, then
press the power key again to turn it on.
• Cold boot the CN50. For help, see “Cold Booting
the CN50” on page 79.
• Try reloading the firmware. For help, see
“Updating the System Software” on page 69.
• If the computer does not boot or reset, contact your
Intermec representative for help.
You tap the screen and nothing happens.
• Align your screen. For help, see “Aligning the
Touch Screen” on page 14.
• Make sure the CN50 is not locked.
Problem Solution
The CN50 is connected to the network
and you move to a new site to collect data.
Your CN50 now shows you are not
connected to the network.
Move closer to an access point or to a different location
to reestablish communications until you reconnect
with the network. Any data collected while out of range
is transmitted over the network.
The CN50 appears to be connected to the
network, but the host computer is not
receiving any information from the CN50.
There may be a problem with the connection between
the access point and the host computer. Check with
network administrator or use your access point user’s
manual.
Problem Solution
The CN50 indicates that it is
authenticated, but it does not
communicate with the host.
Make sure the CN50 IP address, host IP address, subnet
mask, default router are configured for network.
The CN50 does not appear to be
authenticating and a network connection
icon does not appear on the toolbar.
• The CN50 may not be communicating with the
access point. Make sure the CN50 network name
matches the access point network name (SSID).
• 802.1x security network may not be active. Make
sure the server software is properly loaded and
configured on the server PC. See server software
documentation for help.
Problem Solution
- User’s Manual 1
- Document Change Record 3
- Contents 5
- Before You Begin 11
- Who Should Read This Manual 12
- Related Documents 13
- Patent Information 14
- Using the CN50 15
- Using the Battery 17
- Charging the Battery 18
- Changing the Battery 18
- Chapter 1 — Using the CN50 19
- Maximizing Battery Life 20
- Checking the Battery Status 21
- Using the Keypad 22
- Using the Power Button 23
- Using the Color-Coded Keys 23
- Capitalizing Characters 24
- Using the Screen 26
- Using the Stylus 27
- Calibrating the Touch Screen 28
- Aligning the Touch Screen 28
- Understanding the Status LEDs 29
- Key status LED 30
- Notification LED 30
- Good Read LED 30
- Battery Status 30
- Understanding Bar Codes 31
- Reading Bar Codes 32
- Capturing Signatures 33
- Capturing Documents 33
- Using the Color Camera 34
- Switching to Video Mode 35
- Saving Picture Files 35
- Installing a microSD Card 36
- Configuring the CN50 42
- Connecting to a PC 45
- Connecting to Your Network 47
- Settings 53
- Configuring Wireless Security 55
- Configuring LEAP Security 59
- Selecting Microsoft Security 61
- Loading a Certificate 67
- Disabling Security 68
- Configuring the Phone 69
- Activating the CDMA Phone 70
- Activating the CN50 on Sprint 71
- Activating the Voice Service 72
- Activating the UMTS Phone 73
- Making a Phone Call 74
- Connecting to an ISP 75
- 8 Click Next 77
- 10 Tap Finish 77
- Packaging Your Application 80
- Choosing a Target Location 80
- Updating the System Software 83
- Updating Individual Computers 85
- Calling Product Support 88
- Troubleshooting the CN50 89
- Resetting the CN50 93
- Clean Booting the CN50 94
- Cleaning the CN50 95
- Specifications 97
- CN50 Physical Dimensions 98
- Environmental Specifications 98
- Touch Screen Specifications 98
- CN50 Imager Reading Distances 99
- Appendix A — Specifications 100
- Accessories 105
- Default Settings 107
- Default Configuration 108
- Symbology Option Settings 109
- Imager Settings 109
- Communications 110
- Device Settings 111
- Keypads and Keystrokes 113
- Standard Characters 114
- Characters and Functions 117
- Basic Configuration Bar Codes 120
- Imager Predefined Modes 120
- Symbology Bar Codes 121
- *935-022-004* 132
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